Shipping Policy
A Legal Disclaimer
All products sold on this website are intended strictly for laboratory research purposes only and are not for human or veterinary use. By placing an order, the purchaser confirms that they are 21 years of age or older and that the materials will be used solely for lawful research purposes.
Order Processing
Orders are typically processed within 1–2 business days after payment has been successfully received. Orders placed on weekends or holidays will be processed on the next business day.
Once an order has been processed and shipped, customers will receive a shipping confirmation email containing tracking information.
Shipping Methods
Orders are shipped using Second Day Air services through one of the following carriers:
UPS 2nd Day Air
USPS Priority
The shipping carrier used may vary depending on destination, package size, and carrier availability.
Delivery timeframes provided by carriers are estimates and are not guaranteed.
Shipping Costs
Shipping costs are paid by the customer and are calculated at checkout based on:
Shipping destination
Package weight and dimensions
Carrier rates at the time of shipment
All shipping costs will be clearly displayed prior to order confirmation.
Tracking Information
Once an order has shipped, customers will receive a tracking number via email. Tracking information can be used to monitor shipment progress directly through the shipping carrier.
Shipping Address Accuracy
Customers are responsible for providing accurate and complete shipping information when placing an order.
We are not responsible for delays, failed deliveries, or returned packages resulting from incorrect or incomplete address information provided by the customer.
If a package is returned due to an incorrect address, additional reshipping fees may apply.
Lost or Delayed Shipments
Once an order has been transferred to the shipping carrier, responsibility for delivery is transferred to the carrier. While we will assist customers when possible, we are not responsible for carrier delays, lost packages, or shipping disruptions.
Customers may need to contact the shipping carrier directly for delivery inquiries.
Damaged Packages
If your package arrives damaged, please contact us within 48 hours of delivery and include photographs of the damaged packaging and contents so we may assist with resolving the issue.
Shipping Restrictions
Orders will only be shipped to locations where the purchase and possession of the products are permitted by applicable laws and regulations.
Customers are responsible for ensuring compliance with all local, state, and federal laws regarding the purchase, receipt, and use of any materials purchased from this website.
Contact Us
For shipping-related questions, please contact us through the contact form or support email listed on the website.